Privacy Policy

Overview

Catalog Optimizer provides AI CSV cleaning services for supplier spreadsheets and Shopify catalog preparation. This policy explains what data we collect, how we use it, and how to contact us with questions.

Information we collect

• Account and contact details you provide when contacting support.
• Catalog files, CSV files, and spreadsheet data you upload for processing.
• Technical usage information needed to operate and secure the service.
• Transaction and billing details handled through our payment provider.

How we use information

• To process uploaded files and generate Shopify-ready outputs.
• To provide customer support and respond to service questions.
• To detect abuse, improve reliability, and troubleshoot issues.
• To comply with legal, tax, fraud, and payment obligations.

Data sharing

We may share data with service providers that help us run the platform, such as hosting, payment, analytics, and AI processing vendors. We do not sell your personal information.

Data retention

We retain uploaded files and generated outputs only for as long as needed to operate the service, resolve disputes, prevent abuse, and comply with legal obligations.

Your choices

You may contact us to request access, correction, or deletion of your information where applicable. Some records may be retained if needed for security, tax, legal, or payment compliance reasons.

Contact

For privacy questions, contact 641269464@qq.com.

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